CITIBIN ships by ground freight in the continental United States and Canada.
Having trouble installing or adjusting your CITIBIN? Watch our simple and quick how-to videos!
Easy step-by-step installation video of how to attach the door hinge (works for STANDARD, XL, and PARCELBIN units).
Our hydraulic arms are a favorite feature among our clients. Watch this simple troubleshooting video on how to attach and tighten the arm.
If you need to remove or switch a board, it's important to know how to remove and replace a rivet the correct way. Watch this quick video to learn.
If you find the door having trouble closing properly, watch this step-by-step video on how to adjust and level the door.
Sometimes it just happens. If your unit has been tagged, no worries, there are cleaning products available.
The proper way to dispose and most importantly, close the unit, is in this video. Remember: Don't push the door down!
Tip: Our units have a top door for disposal, and a front door for retrieval.
Our bins are easy to clean and maintain. Watch our simple cleaning guide!
If you bought a PARCELBIN, then you're one step ahead of porch pirates. Watch this video on how to use your PARCELBIN package delivery locker.
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